Terms and Conditions

These Terms and Conditions govern the use of Atlantic Ace Casino services. By registering an account and using the platform, players acknowledge acceptance of all terms outlined below. Players should read this document thoroughly before participating in any gaming activities.

Account Registration

Eligibility Requirements

Players must satisfy the following criteria to maintain an account:

• Minimum age of 18 years or the legal gambling age in their jurisdiction
• Residency in a jurisdiction where online gambling is permitted
• Provision of accurate personal information during registration
• Singular account ownership (one account per person, household, and IP address)

Account Verification

Atlantic Ace reserves the right to request identity verification at any time. Required documentation may include:

• Government-issued photo identification
• Proof of residential address dated within 90 days
• Verification of payment methods used

Failure to provide requested documentation within 30 days may result in account restrictions or closure.

Deposits and Withdrawals

Deposit Terms

• Minimum deposit amounts vary by payment method, starting from €10
• Maximum deposit limits apply based on payment method and account status
• Deposits must originate from accounts held in the player’s name
• Third-party deposits are prohibited and will be returned

Withdrawal Terms

• Withdrawals process to the original deposit method where possible
• Pending withdrawal requests may be cancelled during the processing period
• Verification completion is required before first withdrawal processing

Bonus Terms

General Bonus Conditions

All promotional offers carry specific terms including:

• Wagering requirements indicating playthrough multiples
• Time limitations for completing requirements
• Maximum bet restrictions during active bonus play
• Game contribution percentages toward wagering
• Maximum withdrawal limits on bonus winnings

Bonus Abuse

Atlantic Ace reserves the right to void bonuses and associated winnings if:

• Multiple accounts are detected pursuing promotional offers
• Irregular betting patterns suggest bonus exploitation
• Collaborative play between players is identified
• Terms specific to individual promotions are violated

Responsible Gaming

Player Protection Tools

The following controls are available through account settings:

• Deposit limits (daily, weekly, monthly)
• Loss limits preventing excessive spending
• Session time limits and reminders
• Cooling-off periods (24 hours to 6 months)
• Self-exclusion (6 months to permanent)

Problem Gambling Resources

Players experiencing gambling difficulties should contact:

• GamCare: Professional counselling services
• Gamblers Anonymous: Peer support groups
• International Helpline: +1-800-522-4700

Prohibited Activities

The following activities are strictly prohibited:

• Use of automated software or systems
• Collusion with other players
• Fraudulent payment activities
• Money laundering or suspicious transactions
• Providing false identity information

Account Closure

Player-Initiated Closure

Players may close accounts at any time by contacting customer support. Account balances will be returned via the original deposit method. Pending bonuses will be forfeited upon closure.

Operator-Initiated Closure

Atlantic Ace may close accounts for:

• Terms and conditions violations
• Suspected fraudulent activity
• Extended inactivity (12+ months)
• Regulatory compliance requirements

Limitation of Liability

Atlantic Ace shall not be liable for:

• Technical failures affecting gameplay or access
• Third-party payment processor errors
• Internet connectivity issues
• Software malfunctions beyond platform control

Amendments

These terms may be updated periodically. Continued platform use following amendments constitutes acceptance of revised terms. Material changes will be communicated via email to registered accounts.

Governing Law

These terms are governed by applicable gambling regulations in the jurisdiction of operation. Disputes should first be addressed through customer support, with unresolved matters escalated to relevant regulatory authorities.

Contact Information

For questions regarding these terms:

• Email: support@atlanticace-casino.org
• Live Chat: Available 24/7